Cancellation & Refund Policy

At Strong Bond Chemicals, we value customer satisfaction and aim to provide clarity regarding cancellations and refunds. Please read the following policy carefully.

1. Order Cancellation

Orders can be canceled within 24 hours of placement without any charges.
To cancel an order, please contact us at dreambuildschem@gmail.com or call us at +91 9169 800 800.
Once the order has been dispatched, cancellations will not be accepted.

2. Refund Policy

Refunds are applicable under the following conditions:

If the product is defective or damaged upon delivery.
If the wrong product was delivered.
If the order was canceled within the allowed cancellation period.

3. Refund Process

To request a refund, please contact us at dreambuildschem@gmail.com with your order details and reason for the refund.
Refunds will be processed within 7-10 business days after the request is approved.
The refund amount will be credited to the original payment method.

4. Non-Refundable Items

Products that have been used or tampered with.
Items purchased on clearance or special sale.
Custom orders that are specifically made for the customer.

5. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Strong Bond Chemicals
Tirupathi minerals, PlotNo. 2 ,Shinde Complex,laturroad
Nanded,PIN-431603
Maharashtra, India. Email: contact@strongbondchem.com
Phone: +91 779 6969 333